Frequently Asked Questions
Find answers to common questions about using Riafin as an investor or advisor.
General Questions
Is Riafin's matching service really free?
Yes, completely free. Riafin does not charge clients any fees for using our matching service. You can complete the 2-minute questionnaire, receive advisor matches, schedule introductory calls, and interview advisors at no cost. We do not accept commissions from advisors or financial product providers.
How many advisors will I be matched with?
Our intelligent matching algorithm typically pairs you with 1-3 fiduciary financial advisors based on your specific needs, goals, location, and financial situation. This curated approach ensures quality matches rather than overwhelming you with options.
How long does the matching process take?
The questionnaire takes less than 2 minutes to complete. Once submitted, you'll typically receive your advisor matches within 5-10 minutes. You can then schedule complimentary introductory calls with matched advisors at your convenience.
Does Riafin recommend or rank specific advisors?
No. Riafin does not recommend, rank, or endorse specific advisors. We provide you matches with vetted advisors based on your profile, but the final selection is entirely yours. We empower you with information to make informed decisions independently.
For Investors
What is Riafin?
Riafin is India's premier financial advisory marketplace that connects investors with SEBI-registered fiduciary financial advisors. We use AI-powered matching to pair you with advisors who match your financial goals and situation.
How much does Riafin cost?
Riafin's matching service is completely free for investors. We earn revenue from advisor subscription plans, not from users.
How do I get started?
Simply complete our 12-step questionnaire at /getmatched. You'll receive 1-3 personalized advisor matches within 5-10 minutes.
What happens during the complimentary introductory call?
The free introductory call (typically 15-30 minutes) lets you discuss your financial goals, ask about the advisor's approach and experience, understand their fee structure, and assess if there's a good fit. This is a no-obligation conversation to help you evaluate potential advisors.
Can I get matched with advisors outside my city?
Yes. While our algorithm considers location preferences, we offer flexible engagement models. In our quick 2-minute questionnaire, you can explicitly select your preference — Location, Remote, or Overseas NRI — ensuring you are matched with qualified professionals aligned with your specific profile.
Do I need a minimum investment amount?
No. Riafin's matching service has no minimum investment requirement. However, individual advisors may have their own minimum asset or fee thresholds, which will be disclosed during your introductory conversations with them.
Am I obligated to hire an advisor I'm matched with?
Absolutely not. There is no obligation to engage with any advisor you're matched with. Riafin provides the connection and vetting, but you retain complete control over whether, when, and with whom you choose to work.
Questionnaire & Matching
How long does the questionnaire take?
The questionnaire takes about 2-3 minutes to complete and has 12 questions covering your age, location, income, assets, and financial goals.
How does the matching algorithm work?
Our algorithm analyzes 50+ data points including your financial situation, goals, location, and preferences to match you with compatible advisors. It considers hard requirements (40%), soft preferences (35%), and experience fit (25%).
How long does it take to get matches?
You'll typically receive your advisor matches within 5-10 minutes of completing the questionnaire.
Can I edit my questionnaire responses?
Yes, you can update your preferences anytime from your dashboard to get new matches.
Working with Advisors
Are all advisors on Riafin verified?
Yes. All advisors go through our rigorous 6-point vetting process including SEBI registration verification, credentials validation, experience verification, background checks, and fiduciary compliance checks.
What credentials do advisors have?
Advisors include SEBI Registered Investment Advisers (RIA), FPSB Certified Financial Planners (CFP), Chartered Financial Analysts (CFA), and Chartered Accountants (CA).
How do introductory calls work?
Once matched, you can schedule complimentary 15-30 minute introductory calls with your matched advisors to assess fit before making any commitment.
What is the wealth tier system?
We categorize investors into tiers: Emerging (₹5L-₹25L), Growing (₹25L-₹1Cr), Established (₹1Cr-₹5Cr), and HNW (₹5Cr+) to match you with advisors who specialize in your wealth level.
For Advisors
What are the requirements to join as an advisor?
To join Riafin, you must be a SEBI Registered Investment Adviser (RIA), FPSB Certified Financial Planner (CFP), CFA charterholder, or Chartered Accountant (CA) with financial advisory practice. You need at least 2 years of experience, must be in good standing with SEBI, maintain professional indemnity insurance, and pass our 6-point vetting process (less than 5% acceptance rate).
How much does it cost to join as an advisor?
We offer a free Starter plan with basic features. Paid plans range from ₹9,990/year (Bronze) to ₹39,990/year (Gold) plus 18% GST. All plans include marketplace listing and access to our verified client network. You can start free and upgrade when ready.
Can mutual fund distributors join Riafin?
No. Riafin is exclusively for fiduciary, fee-only advisors. Mutual fund distributors (MFDs) who earn commissions from product sales cannot join, as this creates conflicts of interest. Only SEBI-registered investment advisers who provide fee-only advisory services are eligible.
How long does the approval process take?
Standard processing takes 3-5 business days. We verify your SEBI registration, credentials, background, and conduct our 6-point vetting process. Complex cases requiring additional verification may take up to 10 business days. Complete applications with clear documentation are processed faster.
For NRIs
Do you serve Non-Resident Indians?
Yes, we have advisors who specialize in NRI financial planning, including FEMA compliance, NRE/NRO accounts, and repatriation strategies.
Can I work with advisors remotely?
Yes, you can select "Remote" or "Overseas NRI" preference in the questionnaire to be matched with advisors who offer virtual consultations.
Do you serve NRIs (Non-Resident Indians)?
Yes! Riafin specializes in connecting NRIs with SEBI-registered fiduciary advisors who understand cross-border financial planning, FEMA compliance, NRE/NRO accounts, and repatriation rules. Simply select "Overseas NRI" in our questionnaire and specify your country of residence.
What NRI-specific services do advisors provide?
NRI-specialist advisors provide FEMA-compliant investment management, DTAA tax optimization, NRE/NRO account guidance, repatriation planning, Indian tax return filing, cross-border estate planning, and property management advisory. They understand regulations in both India and your country of residence.
Can I consult with advisors from abroad?
Absolutely. All consultations can be conducted via video call or phone across time zones. Many advisors on our platform regularly work with NRIs in USA, UK, UAE, Singapore, Canada, and other countries. Simply mention your time zone when scheduling.
Privacy & Security
Is my data secure?
We take data privacy seriously. Your personal and financial information is encrypted and never shared with third parties without consent.
How do I delete my account?
Contact our support team at support@riafin.com to request account deletion. We'll process your request within 30 days.
How do you ensure advisor quality?
Every advisor undergoes our rigorous 6-point due diligence process evaluating credentials (SEBI RIA, FPSB CFP, etc.), experience, transparency, investment methodology, financial planning skills, and client communication. We maintain a strict acceptance rate of less than 5%, ensuring only top-tier fiduciary professionals join our platform.
Is my information secure?
Yes. We use bank-level encryption, secure data centers, and comply with data protection regulations. Your information is shared only with advisors you choose to contact. We never sell your data to third parties. All advisor communications are monitored for compliance.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.